top of page

privacy policy

MARINA VILLA PARDINAS, (hereinafter referred to as MATOPE CERÁMICA, issues this privacy notice so that the owner of personal data (at hereinafter referred to as the "Owner" or the "User") have a greater knowledge about the use and treatment that MATOPE CERÁMICA will give to said personal data collected through our website.


The User declares that when using the page, the proportion of their Personal Data, or the direct realization of contractual or extra-contractual origin with MATOPE CERÁMICA, they have already read this notice and are aware of what is stipulated therein. The User consents to this Privacy Notice, in accordance with the LFPDPPP.



•          Name and lastname

•          Address

•          Date of birth

•           Transactions

•          Email address

•          Telephone number(s)

•           Tax data for the preparation of invoices (in Mexico)

•           Bank card number

•           Bank account identifiers




The personal data specified in the previous section will be used for the following purposes:

Primary Purposes (purposes that originated and are necessary for the existence, maintenance and fulfillment of the legal relationship between the person in charge and the owner):


• Identification and certainty of the user of the website;

• Operation, management, shipping of goods, returns, billing, collection, administration, provision of our services;

• Delivery of notifications, requirements, letters or newsletters or attention to your requests related to the services we provide and

• Help complete a transaction or order that has been initiated on the website.


Secondary Purposes (Purposes that did not originate and are not necessary for the existence, maintenance and fulfillment of the legal relationship between the person responsible and the owner):


• Analysis of the behavior and demographics of users;

• Improve our commercial and promotional initiatives (marketing);

• Send information or messages about new products and / or services, information about our business partners as well as any other information;

• Show advertising or promotions of interest to our users; and

• Carrying out traffic monitoring, with the intention of identifying groups and user profiles, as well as for advertising targeting purposes.





In the event that the User wishes to express her refusal to process the personal data indicated in the Secondary Purposes section, the owner may send an email to





MATOPE CERÁMICA may transfer the personal data it collects without the consent of the Holder when the transfer: i) is provided for in a Law or Treaty to which Mexico is a party; ii) is necessary for the prevention or medical diagnosis, the provision of health care, medical treatment or the management of health services; iii) it is made to its holding companies, subsidiaries or affiliates under their common control or to a parent company or to any company of the same MATOPE CERÁMICA group that operates under the same internal processes and policies; iv) is necessary by virtue of a contract entered into or to be entered into in the interest of the Owner, by MATOPE CERÁMICA and a third party; v) is necessary or legally required for the safeguarding of a public interest, or for the administration of justice; vi) is necessary for the recognition, exercise or defense of a right in a judicial process; and / or vii) is necessary for the maintenance or fulfillment of a legal relationship between MATOPE CERÁMICA and the owner.


Additionally, MATOPE CERÁMICA may transfer your data to strategic, commercial or technical associates whose sector of activity is the offering of software that allows us to optimize the internal management of our clients' data in order to offer them better promotions and / or user content. , listing but not limited to Google Analytics, MailChimp, Segment, and Hotjar.


I understand that at the time this Privacy Notice is made available to me, I am accepting the transfer of my data for the purposes that are not part of the consent exceptions described above, in case of requiring to express the refusal for the transfer mentioned here Please send an email to matope.cerá





We take the security of your data very seriously. When buying any of our products, bank details will be requested for which we offer security and confidentiality, since we have a secure server under the SSL (Secure Socket Layer) protocol in such a way that the information you send us is transmitted encrypted to ensure your protection.

We will not be able to see or keep these financial data in our databases, as they are provided and processed through a tool that is not under our control.


As in other media, any exchange of information and operation carried out through the internet carries a certain risk, so 100% security cannot be guaranteed, but our website applies state-of-the-art security measures, seeking to protect your information as much as possible .




Your browsing on our website enables cookies. Cookies are small pieces of information that are sent by the website to your browser which allow us to collect certain personal data automatically and simultaneously as you make contact with them.


They are stored on your computer's hard drive and are used to determine your preferences and what you do on our page. The purpose of the treatment of the data collected through these technologies is to recognize you when you enter our page, detect the bandwidth and know what information may be of interest to you.


We collect the following data through cookies and web beacons: IP address, GPS location, type of device used to access the Website, type of browser, operating system, time of access to the Website, time of navigation on the Page Web, websites visited, information consulted, means of identification for access to the User Account, preferences and personalization of the User Account.


The installation, permanence and existence of Cookies on your computer depends on your sole will and can be deactivated whenever you wish.




This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.





The data of the Holders will be collected by MATOPE CERÁMICA in the ways established in this Privacy Notice. MATOPE CERÁMICA will do everything in its power to protect the privacy of the information. It may happen that by virtue of court orders or legal regulations, MATOPE CERÁMICA is compelled to disclose information to the authorities or third parties under certain circumstances, or in cases where third parties may intercept or access certain information or data transmissions in which case MATOPE CERÁMICA will not be responsible for the information that is disclosed. In these cases, MATOPE CERÁMICA will notify the Holder about this situation.


MATOPE CERÁMICA will take all possible measures to maintain the confidentiality and security described above, but will not be liable for any damages that may arise from the violation of these measures by third parties that use public networks or the Internet, altering the systems security to obtain access to the information of the Holders. The security breaches that occur in any phase of the treatment that significantly affect the patrimonial or moral rights of the Holders, will be immediately informed by MATOPE CERÁMICA to the Holder, so that the latter can take the corresponding measures to defend Your rights.


We do not assume any obligation to keep confidential regarding any other information that the Owner provides through newsletters and online talks (chats) and / or any other source of public information.




In case you do not wish to receive informative, advertising and / or promotional emails, you should send an email to the address


Similarly, for the User to exercise their right to limit the use or disclosure of Personal Data, but with the intention of continuing to use the services provided by MATOPE CERÁMICA, the user must express it by writing to the following matope email.


Additionally, the Holder may register in the Public Registry of Consumers provided for in the Federal Consumer Protection Law, and in the Public Registry of Users in accordance with the Law on Protection and Defense of the User of Financial Services.





If the Owner uses the services of the MATOPE CERÁMICA Website, it means that she has read, understood and agreed to the terms set forth above.

If you agree to have read this Privacy Notice and do not express your opposition for your personal data to be processed or transferred, it will be understood that you have given your consent to do so.

This Privacy Notice will be governed and interpreted in accordance with the LFPDPPP, its Regulations and the Guidelines of the Privacy Notice.





MATOPE CERÁMICA reserves the right to make modifications to this Privacy Notice at any time, which we will notify the user through our site in the privacy notice section.


These modifications will always be available to the Owner on the Website in the privacy notice section.


You are notified that the Privacy Notice has been modified for the last time on September 3, 2020.

Payment Methods

payment methods

- Credit / Debit Cards

- Offline Payments

bottom of page